Dell Online (Case Study)

4:59 PM Add Comment
Dell Online (Case Study) -

Background (general facts of Case Study)

Dell is a computer company recognized for manufacturing computer systems through parts assemble. In 1983, Michael Dell saw an opportunity in the use of IBM compatible computer for a new assembly line that can be sold to local companies. The idea, as explained by Michael Dell, in an interview with Joan Magretta [1], is that in the early days of computer production ", companies had to be able to produce every part of the system. As the industry matured, companies have started to focus on individual parts and become specialized in the creation of objects that can be assembled with other parts to prepare a computer. As a result, Dell realized that to have a competitive edge in the market, they needed to focus on activities that drive the store instead of putting capital into the production of items that other manufacturers are now creating.

servers in 190, the market for revolved around computer desktops, notebooks, and network. Dell has competed with high-end machines IBM, HP, Compaq, and with a product line that supplied the value-priced systems for consumers and highly reliable network systems for businesses. in the late 0's, about 40% of households owned a pC in the United States. On the contrary, the business side, about 80% of companies still had old servers and desktop machines. Management had to approve purchase orders, which resulted in only 2.2% of the servers' sales in comparison to the total desktop PC purchases in 1996.

In order to Dell for $ 7.8 billion sales in the late 0s, he had to skip the traditional channels of use or value-added retailers (VARs) to sell directly to consumers. The "direct model" or as Michael Dell comments on how her new employees call "The model" is not that all the powerful system. It is simply a way for Dell to cut the supply chain cycle as standard and deliver goods directly from producer to customer. They created partnerships with several vendors such as Sony, Intel, and others to effectively provide goods at the time of the end of Dell's facility where the meeting took place. Delivery and shipping were outsourced through a dedicated service which also ensured the delivery of the monitors directly from the supplier at the same time. Mr. Dell talks about how suppliers are benefiting from the fact that Dell buys more than suppliers articles keeping no inventory and only the request for surrender faster on orders.

In 1996, Dell has taken advantage of the growing number of customers using the Internet and launched its online store at dell.com. The online business then has proven to be the most appropriate sales channel that has found the direct supply chain model made by Dell.

On its way to compete in the market, Dell had to provide additional services such as DellPlus that allowed Dell to install commercial software packages, DellWare which provided the hardware and software from other vendors, and after the sale and on-site support services. These actions, as described by Michael Dell, necessary to establish further collaboration, Mr. Dell describes as a process of "trial and error". The integration with partners was changing how technology is constantly changing and many sellers to go volatile, while others are sold. Also, looking for an IT company to build the online store has brought in a few players, which made Dell to accept the overhead of developing the portal in-house.

Enterprise Architecture Issues

  • Supply Chain Management: The purchase and the number of transactions that Dell has taken required a business process properly configured and concise.
  • In-sourcing: To meet of other companies that may be in partnership with Dell to market demand some parts of the process necessary services.
  • Quality Assurance: The computer industry is very dynamic, which makes the quality products stand out in front with the consumer-oriented technology.
  • Business Automation: How Dell advanced in the online market, its sales staff feared losing their jobs in favor of automated sales transactions.
  • dynamic industry: The technology industry requires closely monitoring consumer tendency to keep a low gap between the application point and the supply point.
Analysis

Supply Chain Management

Supply chain Management (SCM) aims to integrate all business activities to improve relations at all levels (internal operations, supplier networks, and distribution channel) to meet the competitive advantage and meet the customer (al-Mashari and Zairi 00 ) [2]. In order to build an effective and comprehensive business process that supports SCM, of information between all trading partners must be shared. The sharing of information through the Internet to reduce the gap to (B2B) commerce business-to-business, allowing seamless integration with business processes between business partners (Archer, 06) [3].

Dell has developed an internal business process by creating production cells that begin the assembly at the point of order. It 'also set up an internal information system to make the details of the products in production available in electronic format to all parties within the chain. To manage the supply of computer parts, Dell has maintained close relationships with its suppliers and logistics providers to make their suppliers manage the inventory system while Dell focused on product assembly (Kumar and Craig, 07) [4]. In addition, Dell has used the technology to make their enterprise databases and methodologies available to the supplier to understand how Dell. From a consumer point of view, orders placed over the phone or online through dell.com produced a tracking code that consumers can use to track the status of your order at any time through the phone or on the Dell site.

in sourcing

The organizations around the world are benefiting from the specialized services offered by various companies. Shipping and transport arena, companies such as UPS (United Parcel Service) and DHL stand out as masters in their field. UPS and DHL have established offices and transport vehicles worldwide. They provide business services through in-sourcing that allows them to be part of the internal business process of companies (Marcum 07) [5]. For a company like Toshiba, for example, the after-sales support service delivery would require the damaged computer from and to the consumer. For this, UPS would have said: "Look, instead of taking the car from customers, bringing it to our hub, then fly from our hub to the repair center and then fly back to our hub and then from our hub at the home of customer, we try to cut out all the steps in between. We, UPS, will pick it up, fix it, and send it directly to your customer "(Friedman, 06) [6].

Dell understands that it does not need to compete if you do not get the advantage in the market. Michael Dell says you should evaluate the competition area and choose the best. In this context, after-sales services have been contracts with companies that have specialized in this field and can be contacted directly through the integrated power system to meet the demands of consumers. In addition, shipping is handled through multiple shippers to provide consumers or systems to retailers around the world. In addition, Dell has saved the environmental cost of the delivery of the monitor by requiring shippers to deliver from the monitor manufacturer directly to the consumer at the same time.

Quality Assurance

In a competitive environment, companies try to gain an advantage by means that are not necessarily tied to the price. Constraints against outsourcing due to excessive decentralization within organizations can have a negative impact on the value chain process. Combing various options and to be open to diversity would support to increase the speed-to-market and improve product quality (Ernst, 00) [7].

Dell has an operating facility in Penang, Malaysia, which puts Dell in a central location, close to the point where most of the vendors actually have their own factories. Orders for goods arrive directly to the center of Penang through the logistics centers (SLC) in the chain of integrated suppliers' [8]. The center of Penang sends emails to suppliers asking the parts that will be assembled according to the customer order. The entire model has been effective enough to require no more than 36 hours from order to delivery. In terms of quality of service, Dell has won numerous awards for the highest quality. Nevertheless, he continues to find ways to increase the efficiency of its products. Michael Dell has suggested that reducing the human interaction with hard disks in the assembly phase would decrease its failure rate. Consequently, the reduction in the number of "touches" the fall of the 20% failure rate.

Business Automation

The general attitude from individuals and employees within organizations is that automation through IT systems complicate their internal processes, and could result in reducing the number of staff (Khatibi, V.Thyagarajan and Seetharaman 03) [9]. There are several psychological and behavioral problems associated with reluctance to change, which seem to prevent the growth of e-commerce. On the other hand, no longer think retailers their websites are simply an added benefit for its customers as the ROI (Return on Investment) percentages from online sites have far exceeded their brick and mortar counterparts (Casey 04 ) [10]. For this reason, the personnel involved in the traditional sales process requires training to embrace new technologies and to learn how they can benefit from it.

For Dell online store the response from consumers was huge, however, at first the sales representatives were concerned that the online site would reduce the number of offers to sell have closed. To overcome this, Dell has introduced cost-cutting model showing how the online store would support representative close more offers and at the same time would produce cost effective results that would have a positive ROI on the business.

dynamic sector

managing customer relationships (CRM) is a very vital skill that comes from the amount of transactional sales offers via call center. The process of understanding customer goes through the initial phase of data collection and analyzing the trends and finally the building of a knowledge base that will drive profitable relationship (Liew, 08) [11]. Use the CRM models organizations is an attempt to get the first-hand knowledge that would improve marketing effectiveness, bring more personalization, and build brands among other objectives according to the nature of the business (Anderson, Jolly and Fairhurst 07) [12].

model

Michael Dell is based on keeping no inventory, in order to support that Dell have focused on segmenting customers scalable businesses that can be analyzed for their level of demand. Sales managers at Dell used communication skills to obtain information from customers that could further support the expected demand initiatives at the company. In addition, Dell has sent surveys to customers to better understand the level of satisfaction with the services provided by Dell and change its line of products and services accordingly. Also, Michael Dell discussed how regional meetings in different countries have invited potential customers to further enhance the relationship and give room for comments and feedback on Dell services. On top of all this, Dell tried to provide information to its customers to help them make the right choices for their IT needs and get inside information on new and future technologies. Dell has invested in the development of a web portal in the form of "Premier Pages" for high-end customers and another for small and medium enterprises to Dellmarketplace.com [13]. Both sites are meant to provide information to customers and establish a single point of access for IT service needs of customers.

Conclusions

Dell is simply a success story; shows how one can obtain a market advantage, simply understanding what brings value to customers. No one, even Michael Dell himself when he started, he thought that people would enjoy customizing their PC orders and wait patiently for the order makes a return to their homes. Some studies talk about how people questioned the initial delivery estimates provided by Dell to see if they were satisfied.

The level of expansion Dell tried to reach led to problems like with any business growing. However, adapting techniques such as in-sourcing and mutual collaborations benefits reduced its potential personnel from 80,000 to 15,000 only. Dell also was aware of factors that could hamper its supply chain. For example, they have maintained a multiple list of shippers not to be affected by unexpected delays and organizational problems. Moreover, they understood the importance of developing their business systems in-house to check all variables and maintain their business processes.

This is one of the best case studies in IT. I believe that the level of Dell's commitment showed in the model that created it is inspiring. From an editorial point of view, I believe that more highlights on the internal infrastructure of Dell network would help in building an understanding of how the chain of supply actually worked. They used the CRM modules, ERP, SCM, or a combination of all? How did Dell protect its link information with their suppliers, are all mature enough when it came to computer systems?

Recommendations

  • Organizations should focus on value-added activities as established online portals for their clients.
  • Companies should conduct frequent surveys to measure the level of service they provide and work on improving their products.
  • Organizations should decentralize and allow for expansion through global techniques such as out-sourcing and in-sourcing.
  • The construction of internal company information systems is the most effective methodology for information and knowledge sharing.
  • Establish different points of contact with customers, strengthen relationships and increase satisfaction levels.
  • global quality standards
  • Meeting is the only way to get an edge in a competitive arena.
  • Internal organization assessment and training is vital to keep up the spirit of employees and increase their productivity.
  • management support and funding is a key element for the success of any implementation information system.
References

  1. Joan Magretta, "The Power of Virtual Integration :. Interview with Dell Computers Michael Dell" Harvard Business Review 76, no. 2 (March / April 1998): 72-84, 13, 2.
  2. systems Majed Al-Mashari and Mohamed Zairi, "Supply-chain re-engineering using Enterprise Resource Planning (ERP): analysis of an SAP R / 3 implementation case. " International Journal of Physical Distribution & Logistics Management 30, no. 3/4 (00): 296-313
  3. Norman P. Archer, "supply chain and enterprise" Journal of Enterprise Information 19, n. 3 (06): 241 to 245.242
  4. Sameer Kumar and Sarah Craig. "Dell, closed-loop supply chain Inc. for computer assembly plant" Information Knowledge Systems Management 6, no. 3 (07): 197 to 214.18.
  5. Marcum, Jennifer. "In-Source or Outsource?" Bioprocess International, June 07
  6. Thomas L. Friedman, The World is Flat (New York: Farrar, Straus and Giroux, 06), 168.
  7. Dieter Ernst, "Outsourcing knowledge between organizations: what allows small enterprises in Taiwan to compete in the computer industry "? Asia Pacific Journal of Management (Springer Netherlands) 17, n. 2 (August 00): 223-255, 248
  8. Friedman, The World is Flat, 516
  9. Ali Khatibi, V.Thyagarajan, and A. Seetharaman, "E-commerce in Malaysia: perceived benefits and barriers. "vikalpa: The journal for Decision Makers 28, n. 3 (July to September 03): 77-82, 6.
  10. Bernadette Casey, blacker online. "Monday's in-store Friday" DSN Retail Today, December 13, 04: 13-13, 0.
  11. Chor-Beng Anthony Liew, "strategic integration of knowledge management and customer relationship management." Journal of Knowledge Management 12, no. 4 (08): 131-146.
  12. Anderson, Joan L., Laura D. Jolly, and Ann E. Fairhurst. "Customer relationship management in retailing: a content analysis of periodic retail trade." Official Retail and Consumer Services 14, no. 6 (November 07): 394-399, 6.
  13. Alorie Gilbert, "Dell online target market small businesses." Electronic Buyers' News, 2 October 00: 58, 0.

Microsoft Lync - The pros and cons explained business

3:58 PM Add Comment
Microsoft Lync - The pros and cons explained business -

Deploying a robust BYOD strategy is turning into an increasingly pressing challenge for companies.

employees currently expect to be ready to use your device for work, no matter whether it is or is not sanctioned by their IT department or not. In fact, a third of smartphone owners use their device to work behind the back of their IT department.

Part of the explanation behind staff preferring to use their own devices at work is that they feel most productive sourcing their own applications. For example, the VoIP application favorite, Skype, is the 5thmost downloaded free app globally on Google Play. however may invest in universal communications at company level (UC) applications allow staff even larger increase in productivity, while safer and more secure storage of information?

Microsoft Lync Enter

withdrew their Microsoft Office Communications Server software system (OCS) with the launch of Lync in December 2010. This software system amalgamates individual tools such as video conferencing and instant messaging into one server-side platform, creating a simple to install and manage BYOD solution besides being expensive in many circumstances.

Benefits of the Microsoft Lync

Lync offers some key advantages over OCS, in particular:

- Perfect -Switching integration software between the use of instant messaging or file sharing and VoIP has never been so smooth
and seamless.

- Better management of bandwidth OCS -With an endless amount of users can be active on the network in a time-equivalent, with the bandwidth and quality deterioration. Lync allows network managers to assign bandwidth, limit the users, and audio and video streams also split on each WAN and the Internet at the same time, limiting the impact on bandwidth.

- Cheaper than other solutions-even if the prices of Lync complete packages are $ 245 per user, this can still be still cheaper than its main rivals.

- allows communication on the move job -In terms of BYOD, Lync provides the perfect answer for businesses that want a lot of management in their app portfolio while still allowing staff to work flexibly on their devices.
-
Drawbacks of Microsoft Lync

Despite the key benefits of Lync, still it suffers from some drawbacks:

greater overall bandwidth use -You may have greater management allocation bandwidth, however, thanks to the superior technical requirements Lync we eat a lot of overall bandwidth.

Encourage adoption -by now many of your employees are going to be familiar with working with applications such as Skype to satisfy their communication desires. Encouraging them to dig what they have already installed on your device in favor of MS Lync can be difficult, though with sufficient preparation and consultation that should be fairly simple.

Ensuring the -Lync productivity gains are supposed to increase productivity by providing staff with a universal communication platform, even once they are on the move . However this level of communication can be distracting, instead of useful, in particular once the subjective feel they have to see all the moving communications.

Microsoft Lync is, of course, only one answer to universal communication needs, and a piece of a giant puzzle of BYOD. If you're curious about allowing BYOD for your business, there are several companies companies within the market to help you on your way.

How to make your wireless network (Wi-Fi) hacker-proof

2:57 PM Add Comment
How to make your wireless network (Wi-Fi) hacker-proof -

Security has become second nature for people over the years, whether it be your home , car or personal items. Our computers are no exception to this, such as digital thieves are lurking everywhere, and it can be almost impossible to detect by the average computer user. Prevent unauthorized access to your home or business wireless network (Wi-Fi) is an extremely important step to take, as a hacker does not need to know personally target you, and can be in a house or an apartment, or even in a parked car on the road. Wi-Fi hackers have been known to drive around neighborhoods looking for wireless networks in people's homes, have access through different doors open into a wireless router configuration, and then have a field day with your information. In this article, we will go step by step through the different configurations of the wireless router that leave your network vulnerable, and what to change to make your network virtually hacker-proof.

Step 1: The first thing we need to do is access to our router configuration utility. To do so, you must first understand what the IP address of the gateway. You can do this by going to Start> Run and type CMD. This will open a command prompt session. In the command prompt, type 'IPCONFIG' without the quotes and press enter. If done while connected to the network, this will come back different numbers. What we need is listed as "Default Gateway." Take the specified IP address as "Default Gateway" and write it down or copy it. If you're not familiar with IP addresses, it is a series of numbers separated by periods like this: 192.168.1.1 In fact, this particular IP address I only used as an example is the most common port, but yours may be listed as something different. Now, with this IP address is copied, open a web browser such as Internet Explorer or Firefox, and paste or type the IP address exactly as you see in the address bar and press Enter. This will open the login page for the router. If you know the password of them enter here, if not, you will have to find the manufacturer's user ID and password for the router. You can find this in the manual for your router, or by going to the manufacturer's website and search for the manual under the router's model number (this can be found on a sticker on the back, side, or bottom of the router. ) You can try before common ones like "admin" for the user ID and "password" for the password, or "admin" for both the user ID and password. If these do not work, refer to the manufacturer's manual for the user ID and password. If you set your user ID and password and forgotten them, or manufacturer's default user ID and password are not working, if other people in the house have access to the router or had a previous owner, the default user ID and password It may have been changed. In that case, you can bring back to their default values ​​by pressing and holding the reset button on the back of the router for at least five seconds. Now you can log in using the user ID and default password set by the manufacturer.

Step 2: Edit the user ID and password if they are set to default values ​​of the manufacturer. If someone gets access to the wireless network, they can easily access the router settings and alter at will.

Step 3: Change the SSID. Your SSID is the name you see for your wireless network when you perform a search for open networks that use a Wi-Fi enabled device. If the SSID is set to the manufacturer's default, anyone who is looking for an open network can see your neighbor, and with a little 'research on the internet you can figure out the router's model number that will help them access settings router.

Step 4: Disable the SSID broadcast. Broadcasting an SSID is simply the way in which you search open networks in an area, the open networks will show names on the device. If you disable SSID broadcasting, when people search for open networks, your will not even show up, so basically, they will not know the wireless network still exists. It will still be able to connect to the network, by typing the SSID in your Wi-Fi enabled devices manually.

Step 5: If available, enable WPA2 encryption. If WPA2 is not available, enable WPA encryption. If neither is available only WEP is available, manual tuning or Web site of the router for information on how to upgrade your router's firmware. An update to the router may include support for WPA or WPA2. If no update is available for your current router, you may consider purchasing a new router as yours is probably much older. WPA2 is ideal as it is far more secure than WPA and WEP particular.

Step 6: Installation of a Pre-Shared Key or PSK or network key. Whatever your router calls, this is the "password" for your network. This should not be confused with the password that we have changed in step 2 to the router. Your Pre-Shared Key that you set should be impossible to guess, and should include upper and lower case letters, numbers and special characters. It 'very important to include all of these to make it almost impossible to break, but do not make it so long that it takes 5 minutes to get into all devices. If it is difficult to remember, you can always look up every time you need by accessing the settings of the new router.

Step 7: Enable MAC Address Filtering or MAC Address Authentication. This step is optional, and should only be performed if you do not have visitors that use the Wi-Fi network, or devices that use Wi-Fi network are always the same devices. A MAC address is an ID that basically any Internet-enabled device or network has that looks something like: 00: 20: e0: 00: 41: 00. Each device has ever created a unique MAC address so they can be properly identified on a network as an individual. Using filtering MAC Address Authentication or allow only specific devices that are selected for the connection to the wireless network. Any external devices will not be able to connect because their MAC address is not in the list of allowed devices to create. To add a Wi-Fi-enabled devices to access the list, you first need to obtain the MAC address of each device. For computers and laptops, you can simply go to Start> Run and type 'CMD' without quotes. This will open a Command Prompt window. Then type 'ipconfig / all' without quotes, and press Enter. Something to say "Physical Address" should be listed somewhere near the top. Next to it you will see the MAC address of the computer. It can be listed with hyphens in between each two characters instead of two points, as in the previous example. This is fine, just make sure that when you enter the MAC address of the access list that you do in the format required by the router, so you may need to change all the hyphens in two points. Do this for all computers connected to the wireless network. For devices like iPod, iPad, mobile phones, etc., you will have to search for your device information most likely in the Settings menu (or it may be somewhere else depending on the device). Here, if it is a Wi-Fi-enabled device, it will find the MAC address. Do this for all non-computer devices that connect to your wireless network and each add to your access list. Do not forget, every time you buy a new device or visits someone and want to use Wi-Fi, you will have to perform this step.

It 'important to follow the steps to properly secure your wireless network, with the exception of the optional step # 7. There are other security measures that may It is implemented, however, the above points are the most important, and most necessary to prevent unauthorized access to the wireless network. If you have completed all the steps in this tutorial, you can be sure that the wireless network is now virtually impenetrable.

Ford Motor Company - Case Study

1:56 PM Add Comment
Ford Motor Company - Case Study -

Background (General Facts)

Ford Motors is one of three major automobile manufacturing companies in the US . Based in Michigan in 103 by Henry Ford and grew to reach a turnover of $ 150 billion and more than 370,000 employees by 1996 [1]. In 1970, the automotive market for the major car manufacturers - General Motors (GM), Ford and Chrysler- been crunched by competition from foreign manufactures, such as Toyota and Honda. In 1999, Ford purchased the Volvo Swedish model, in an attempt to compete in foreign markets and expand to other regions. In addition, Ford has launched an organization re-engineering of the complete business plan processes called "Ford 00" which aims to restore the company's infrastructure. The process meant reducing their vehicle centers (VCs) only covers five operations that have crossed 0 countries. also it meant cutting redundancies and require Information Technology (IT) to be the driving force and the relationship between Ford centers around the world.

In building the Ford IT infrastructure, the company focused on building a development which supported TCP / IP communication protocol according to the Department of Defense requirements. In those days, the Ford internal network is designed to serve the transfer of files unlike most companies that used the network primarily for email communications. During 190, Ford has developed a global process cost effective Enterprise Network Integration (GENI) to connect all its offices compromising the type of connection and cabling for full coverage. At the same time, Ford began building its Web Farm, which was basically a set of hardware and software managed by a team for the construction of Ford's public website. The work began with the publication of documents for the technical references and moved to more advanced pictures from a car show live. As a result, the site has received 1 million hits a day in less than two years after its official launch. Throughout the late '0s, Ford has established its web services, increasing the amount of information published, the building of smarter web applications and 12 weeks series, purchasing more Netscape browser for installation on machines of users, and the creation of a B2B server to allow suppliers of secure access to Ford's Intranet.

In the path towards reducing service costs and bringing more business through the web, Ford has worked closely with its competitors in the US market GM and Chrysler to establish what came to be known as " Automotive Network Exchange "(ANX) certificate. The protocols aimed at providing a unified communication standards across the Internet to enable a common technology suppliers for all producers. In addition, Ford committed to making the information on its web site more accessible and useful for deploying a team to manage the process of adding and updating information based on an analysis of how humans deal with information. A final aspect of the Ford effort was to try to build a model through its infrastructure which has benefited from the model implemented by Dell computers to improve their supply chain and delivery process. The direct model would not work well for automotive as it would with computers, following Ford has been working on his remodeling of the retail network and to identify what would give him the advantage in longer delivery times.

Enterprise Architecture Issues

  • Ford's regional expansion to face competition for market share has required the cost management for updates infrastructure
  • IT infrastructure sets limits on the type of application development platforms based on
  • easy access to information and the rapid delivery of vital data for key people requires proper knowledge managementOrganizations reengineering and remodeling process You are required when the adaptation of new technologies to keep the costs and increase the efficiency
  • errors and delays in the supply chain can heavily influence the performance of the business and the market value of the company
Analysis

upgrade infrastructure

Since the birth of the Internet in 1960, much effort has been made in standardizing how computers are connect to it. In 1982, the International Organization for Standards (ISO) realized that at that time many of ad hoc network systems have been already using the TCP / IP protocol for communications, and then adapted as a standard in its model for Internet network [2]. The main driver for IP convergence, at that time, was the growth of data traffic across wide area networks (WAN) set by local companies. In addition, in 1991, the Internet was opened for commercial use, and that required a reduction in the total cost of network management to cope with 1 million Internet hosts that materializes in only 1 year time. Telecommunications companies like AT & T understood the potential and worked on the standardization of services offering network voice over IP networks that managed the separation between voice and data transmission [3].

At the same time, Ford had launched its plan to upgrade its infrastructure, and took the opportunity brought by the global movement to integrate voice, fax transmission network with transmission of data, and has expanded its wide area network to include its offices in Europe and elsewhere. The financial benefits have also come from the fact that Ford has adapted the TCP / IP protocol from the start and made sure that all of its updated technical infrastructure up to standard. This made the transition of its system to the Internet as convenient as it could be.

Web Technologies

Intranet using hypertext and multimedia technology used on the Internet. Before 1989, when Tim Burners-Lee invented the Web [4], the majority of the applications used standard development languages ​​such as C and C ++ to create desktop applications that were owned and platform dependent. For example, applications that are running on a command-based operating system like UNIX would not run on Windows, and those who work for the PC may not work on Apple computers and vice versa [5]. The invention of HTML (Hyper Text Markup Language) has introduced a new model for the application complies with the requirements of a single program, the "Web Browser". Unlike standard applications, the browser has a unified interface that has had a very fast learning curve. Users seem to require any additional training to work with the web browser. In addition, system administrators have not had to spend time installing upgrades on user machines, since the client / server Intranet facilitated all updates through the connection to the Web server [6].

Since Ford has established its intranet, it aimed to build web applications through the initial analysis of "Mosaic", the first form of web browser. The engineering department of the Ford used web languages ​​to create the first website in 1995. In 1996, the team began building applications using the unified browser "Netscape" which was distributed on every machine in the company, and work on a standard template to cut the development life cycle. There was a substantial reduction of training costs due to the user-friendly interface of web applications. In addition, the speed of development achieved critical applications available from different individuals across the company. For example, the B2B site allowed suppliers and secure remote access to various Ford intranet sections. In addition, the development team has created an application as a virtual teardown on the Ford website where Ford engineers could examine the parts of cars competing and evaluate any new technology. The alternative would have been a real journey of a physical place where Ford car breaks down to examine the parts.

Knowledge Management

While there are many definitions for knowledge, each company can adapt its own based on how the analysis data and information to gain knowledge. The University of Kentucky, for example, defines knowledge as "a vital resource organization. It 's the raw material, work-in process, and finished product decision making. Distinct types of knowledge used by decision makers include information, procedures and heuristics, among others ... "[7].

Organizations go through different activities to manage the amount of information they collect to form the basis of the company's knowledge. Activities include the creation of databases of good practices and analysis of market information, collecting and filtering data classification, incorporating knowledge into business applications used by employees, and developing the focal points to facilitate the flow knowledge and building skills [8].

Ford was excited about the traffic it was receiving on the website and everyone was publishing all the material we have on the desk on the Intranet. However, there has been increasing concern about the usability and usefulness of the material people have been added. As a result, Ford has created a "domain knowledge Team" for the full construction information in nine areas that have been identified as vital to the business. The process took Ford was based on surveys and input specialists in how people perceive the information, and what is considered vital and what is distracting in the structure of the Ford website. The goal behind the initiative was to reduce individuals time spent in the search for information through the proper indexing of the web site content, and making sure that what was important could be achieved in due course, and what is trivial not overwhelm the researcher with thousands of results.

Business Re-engineering

In terms of the organization's re-engineering process innovation is the set of activities that realize the substantial business improvements. Companies seeking to benefit from process innovation go through the system to identify the processes, factors leading to change, the development of the vision, the understanding of the process, and construction of a prototype for the new organization. History shows that organizations that define their processes properly will have no problem handling the problems and developing the factors of change [9]. When you introduce technology, business redesign is needed. The industrial sectors have used information technology to reshape the processes, production control and manage material for generations. However, it is only recently that companies have recognized that the fusion of IT and business would go beyond automation to fundamentally reshape how business processes are undertaken [10].

When foreign companies were allowed to compete in the US market, Ford realized that to succeed in business in the competitive arena needed to implement strategies that competitors find difficult to imitate [11]. As a result, Ford bought the Swedish Volvo to enter the European market, and in part of Mazda's properties to have a competitive advantage with cars1 Japanese [12]. To get that re-engineered its development activities in production and global business organization and processes to reduce costs dramatically. Furthermore, understand that the expansion requires collaboration and alignment, and, therefore, expected to establish the IT infrastructure through a WAN that connected all of the offices. In the process of innovation and re-engineering, Ford has set the policies for managing the cost of setting up the network, models built for the continuous implementation, and organized global meetings to align all the parties with the process. In addition to this, when it came to managing the site, Ford has facilitated an awareness campaign for all branches to understand that Ford is using the Web to collaborate and search technology and adapting the information as a way to maximize value business. The goal for Ford was to maintain its leadership in the market and to do so in the most efficient and cost effective method that is there.

Supply Chain Management

Supply Chain Management (SCM) is about coordination between suppliers, manufacturers, distributors, retailers and customers [13]. The basic idea that the SCM applications revolve around providing information to all those involved in making decisions about the product or commodity to manage delivery from the supplier to the consumer [14]. Studies show that reducing errors in the distribution supply chain, revenue increases, increases productivity and reduces the period of the end-of-completion [15].

Ford often compared its supply chain process to that of Dell, in an attempt to fill the gaps in its own process and achieve the level of success Dell has achieved. The difference in distribution pattern between Dell and Ford lies in the connection means using stores. Since Ford can not jump to detail as the focal distribution point, it worked on the creation of a network of retail stores that property. Ford made sure that the stores are not influencing each other in terms of sales, and gave them a standard look and feel to succeed in the consumer market as a prestigious car retail company. In addition, extensive re-engineering initiatives have been undertaken to improve the external network eliminating Ford correlation with smaller suppliers. In this way, Ford has made sure that key suppliers have access to the forecast data of buying trends of customers and production information to allow a faster order-to-delivery cycle. Ford's vision was to create a model that allowed for flexibility, predictable processes and delivered the product at the right time to the right consumer.

Conclusions

Ford is an example of how traditional organizations can mature to adapt what is current and maximizes the business value. Ford has gone through the process that necessitated the continued support from the management. Moreover, it depended alignment between those involved as the key to success. The correlation was not limited to internal staff; It is extended to cover competitors to reach mutual benefits, to work with suppliers to maintain similar reasons and adequate infrastructure, and to create training programs to educate all on the vision and objectives.

Ford technological progress came at a time when the Internet was yet to reach its full potential. The introduction of fiber optic cables in the late '0s, and the substantial increase in bandwidth would have helped Ford and cut the cost in endured connecting its offices. In addition, ISP services that provided hosting servers were limited to only a few players, which explained why Ford preferred to manage their own web server and maintain the overhead of activities and 24 hours of backup time.

From this case study, I understand the level of commitment large companies have to maintain their market position. These companies know the revolving nature of the business in the sense of how easy it is to fall back if you do not keep up with change. The process of Ford also shows the need of rapidity of thought and in front of resources to situations that may appear to be unfavorable. The way Ford ventured into the overseas market with the acquisition of local manufacturers was a strategic decision that not only has allowed Ford to merge with different technologies, but also saved the extra cost of setting up manufacturing centers in Japan and in Europe.

Recommendations

  • maintain leadership in the market requires innovative organizations willing to redesign for success.
  • IT merger with the business means restructuring and remodeling to understand the role it would play to meet the business objectives
  • Planning and modeling is crucial in coordinating the work with the big teams.
  • Build Web sites it is not about content; It's about understanding what adds value and how humans interact with information.
  • Knowledge management is a plan that companies need to develop as part of their initial process modeling business
  • It is not wrong for large companies to try to adapt to the processes of successfully implemented by other companies.
References

  1. Robert D. Austin and Mark Cotteleer, "Ford Motor Co .. Maximize the business value of Web technologies" Harvard business Publishing. July 10, 1997 harvardbusinessonline.hbsp.harvard.edu/b02/en/common/item_detail.jhtml;jsessionid=WDARNHINBSYKSAKRGWCB5VQBKE0YOISW?id=198006 (Accessed 30 July 08).
  2. Computer History Museum, Internet History 80. 06. computerhistory.org/internet_history/internet_history_80s.shtml (accessed 30 July 08).
  3. Darren Wilksch and Peter Shoubridge, "IP Convergence in the Global Telecommunications." Defense Science & Technology Organization. March 01. Http://www.dsto.defence.gov.au/publications/2400/DSTO-TR-1046.pdf (accessed 30 July 08).
  4. Computer History Museum, History of the Internet 80.
  5. H. Joseph Wen, "From the client / intranet server." Information management and information security (MCB UP Ltd) 6, n. 1 (1998): 15-20.
  6. R. Boutaba, K. El Guemioui, and P. Dini, "A perspective on the intranet management." Magazine Communications (IEEE), October 1997: 92-99.
  7. Joseph M. Firestone, Enterprise Information Portal and Knowledge Management (Oxford: Butterworth-Heinemann, 02), 169.
  8. David J. Skyrme. "The knowledge management solutions - contribution IT "ACM SIGGROUP Bulletin (ACM) 19, n. 1 (April 1998): 34-39, 34.
  9. Thomas H. Davenport, Process Innovation: Reengineering Work Through Information Technology (Watertown, MA: Harvard Business Press, 1993), 28.
  10. Thomas H. Davenport, "The New industrial Engineering: Information Technology and business Process Redesign". Sloan Management Review 31, no. 4 (Summer 190): 11-28, 12
  11. Gary M. Erickson, Robert Jacobson, and Johny K. Johansson, "Competition for market share in the presence of invisible strategic assets: The automotive market of the Member States of the 1971 -1981 ". International Journal of Research in Marketing (Elsevier Science) 9, n. 1 (March 1992): 23-37, 23.
  12. Austin and Cotteleer, "Ford Motor", 2.
  13. Henk Akkermans A., et al. "The impact of ERP for the management of the supply chain: exploration results from a European Delphi study." European Journal of Operational Research 146 (03): 284-301, 286
  14. Thomas H. Davenport and Jeffrey D. Brooks. "The business systems and supply chain" Journal of Enterprise Information Management 17, n . 1 (04): 8 to 19.9.
  15. Kevin B. Hendricks, Vinod R. Singhal and Jeff K. Stratman. "The impact of enterprise systems on corporate performance: a study of ERP, SCM, CRM and system implementations." Journal of Operations Management 25, no. 1 (January 07): 65-82.

Steps to Install Active Directory in Windows XP or later versions

12:55 PM Add Comment
Steps to Install Active Directory in Windows XP or later versions -

You're a Windows XP user? Do you want to install Active Directory on the computer? Are you skeptical about the domain installation on the AD system all by yourself? AD must be installed manually on Windows XP, but it is not as difficult as it seems. The steps for installing AD domain on Windows XP or later are so simple that even a child can perform the entire procedure. It will take just a couple of minutes and you do not need to ask for any help from an expert person of technology!

The control panel function for Active Directory users and groups allows system administrators to edit, delete and add accounts to the respective network directory and, therefore, is an inevitable tool for them. But note that this AD utility is installed on the Windows Server operating system by default. Therefore, if you want to install Active Directory tool on Windows XP or later versions, you must do it manually via MMC (Microsoft Management Console).

So if you are a Windows XP or user, here are the steps to follow to get the AD utilities installed on your system -

Step 1: After you have logged in as an administrator, go to the Start menu and select 'Run'.

Step.2: Type 'mmc' in Run dialog box that appears and hit 'Enter'. This will launch the MMC utility on the system.

Step.3: In the top menu bar, select 'File'> 'Add / Remove Snap-in'

Step 4: At this point, will be presented with a pop-up screen. Select 'Add' at the bottom of this window and go to the next step.

Step 5: Here, you will be presented with a list of all available instruments. Mark called him 'tool AD ​​users and computers "and click' Add '.

Step 6: In the next window, select Done> OK

step 7: to apply the new settings and install Active Directory, it must now restart your computer. once the computer is restarted, you can find the AD tool in control Panel, in the 'folder Tools administration '.

If you follow these steps carefully, you can get the AD domain very easily installed on Windows XP OS. Note that there are several steps that you must follow to create and configure the Active Directory domains in different systems. So, make sure that you are following the right steps in the right system. in addition, there are a number of things that you need to be prepared before move forward with the announcement installation on your system.

So, if you are well prepared before you install Active Directory and exercise due caution while following the procedure, AD installation will be a breeze for you!

How to Achieve Data Center Efficiency?

11:54 AM Add Comment
How to Achieve Data Center Efficiency? -

Contrary to popular belief, achieving data center efficiency does not always necessitate the reassessment of the equipment and facilities. small positive steps also in energy management can lead to cost savings and increased efficiency. The highest level of efficiency can be achieved when organizations shift their focus on the measurement of energy use, the air flow and the use of free cooling.

The following steps can help to transform a data center to be a cost center into a profit center:

climb the overall utilization rates - The total rates energy use of data centers is less than 20%. Actually, to be precise, typical of managed data center to only 15% or less use of the server's workload. There is a need to rationalize, consolidate and virtualize to drive the global utilization rates as it will boost energy metrics at the server level, as well as to the data center.

Keep the operating temperature - Most computer room Air Conditioning (CRAC) units operate at a temperature of 70 degrees Fahrenheit or lower, which is too cold, especially if your iT equipment is quite new. Move a point or two CRAC temperature upwards it will save energy and will also help to optimize the efficiency of the data center.

Use containment strategies, while the cooling air - cooling down the entire data center is not necessary when you can just cool hot spots by effectively channeling. Companies should take advantage of containment strategies such as cooling in a row and / or cold hot / corridor approaches.

Use water cooling - water cooling systems are often more efficient than air cooling. Systems based on water systems of negative pressure capable of cooling substantially better compared to air cooling systems and, therefore, able to reduce costs and improve efficiency.

Use a distribution of 'flat' system break down the energy bill - If the data center is not running on a flat distribution center, then there is a big chance that you are losing energy with each voltage transformation. A flat distribution system can move from AC voltages substations data center AC and DC voltages very fast, thereby helping to save on energy bills.

If the data center is large enough, or if there are good chances of energy that the data center needs to increase in the near future, then you may want to consider self-generation. However, this is only recommended if you are sure that the energy requirements of the data center will increase and not decrease. In addition, you must be sure that you do not want to adopt cloud computing, to give an absolute sense of all this.

Last but not least, you can achieve data center efficiency by partnering with an expert provider of IT services that can ably host, maintain and manage servers, network, and storage infrastructure.

What is an IP address and MAC Address?

10:53 PM Add Comment
What is an IP address and MAC Address? -

An IP (Internet Protocol) is basically like the computer or the device is identified on the internet. Any computer or device connected to the Internet must be assigned a logical IP address if it is from your ISP (Internet Service Provider) or the local router's DHCP server (Dynamic Host Configuration Protocol).

You can think of an IP address, such as the license plate of a vehicle. Each vehicle driving on the road (legally) has a plaque which is registered to the local DMV. The plaque is a bit 'as the car's identity card, which allows someone (usually a police officer) to run the plate and find out all kinds of information on the owner of the vehicle in which the license plate is registered. An IP address works the same way. Each computer surfing the web should have some type of identifying the IP address, be it an IP assigned to the actual computer, the router is connected to the computer, or proxy server your computer is connected. The address is what identifies a computer on the web as a plaque that identifies a vehicle on the road.

A MAC (Media Access Control) address the other part is the physical address of the NIC (Network Interface Card) in your computer (something as a serial number). On the transmission network, such as Ethernet, the MAC address uniquely identifies each node (workstation / computer) for the delivery of specific packages. If you like analogies, you can kind of compare the MAC address of a network card the vehicle identification number of a vehicle. MAC identifies the physical network hardware such as VIN of a vehicle identifies a particular vehicle.

The reason why I chose a vehicle for my analogies is to help readers understand that a dynamic IP address can change, just as the license plate number of a vehicle can be changed. But a MAC address (in most cases) can not be changed as VIN of a vehicle can not be changed.

a static IP address but an IP address that remains constant and never changes (and usually have to pay a fee for). Have a static IP is useful for those who run the servers, or any type of equipment which is necessary for the IP address to remain always the same.